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T&C E-Learning

Special Terms and Conditions on E-Learning courses

These Special Terms and Conditions on e-Learning courses are fully integrated to the Contract as defined in the General Terms and Conditions of the Lead Website.


Capital letters not otherwise defined herein shall have the meanings given to such terms in the General Terms and Conditions of the Lead Website.

1.1 “Bureau Veritas ” means Bureau Veritas Services SAS, registered in the Nanterre Trade and Companies Register under No. 318 720 653 and having its registered office at  Cours du Triangle, 92937 Paris La Défense Tel.: +33 (0) 1 55 24 70 00

1.2  “Content” means any and all contents, including, without limitation, the ordered course, class material, presentations, photos, notes, text, information, music, video, advertisements, appearing and/or made available on the e-learning website.

1.3  “General Terms and Conditions” mean the terms of use of the Lead Website.

1.4 “Order Form” means Bureau Veritas’ standard Order Form to be completed by the Client setting out the e-learning courses to be made available by Bureau Veritas to the Client. 

1.5 “Right of Access” means the right of access to the Contents which is granted by Bureau Veritas to the Client under Article 3 of the General Terms and Conditions.

1.6 “Special Terms and Conditions” mean the present document that govern access to and use of the e-learning available on the Website.

1.7 “Website” means the e-learning courses available via the https://int.lead.bureauveritas.com owned by Bureau Veritas.


2.1    Access to the Website by any of the Client’s User will be understood as the irrevocable acceptance of these Special Terms and Conditions by the Client, subject to Article 3 of the General Terms and Conditions.

2.2    The Content cannot, in any circumstances, be used as the support material to give a group course. The Right of Access is granted for personal use only and, in any case, a User will not be allowed to log-in more than twenty (20) times to the Content to take the entire class.

2.4    Bureau Veritas reserves the right to change the Content of the Website at any time and without any prior notice. 



3.1 The Right of Access to the Contents is granted to the Client and its Users until the earlier of (i) twelve (12) months following the first connection of the User on the Website using its login and password, (ii) for the courses bought before the 25/06/2018 the right of access is granted until the 15/03/2019, for all other courses the date is 12/03/2021, or (iii) two (2) months following the issuance of the certificate of completion of the online course.


4.1    Bureau Veritas reserves the right to suspend or cancel a User's Right of Access to the Website in the event the said User does not comply with the Contract.

4.2    Bureau Veritas may, at its sole discretion, temporarily suspend the access to the Website or all or parts of the Content for security reasons or for the purposes of maintenance, repair, servicing, and/or improvement of the systems. In such case, Bureau Veritas undertakes to perform such operations as quickly as possible.


5.1    The Client acknowledges that they have the skill and resources necessary for accessing and using the Website. The Client also acknowledges that they have checked that: (i) the browser used does indeed make it possible to safely access the Website; (ii) that the computer configuration used contains no virus; and (iii) that it is in good working order. 

5.2    The Client and the Users undertake not to hinder or to disrupt the operation of the Website.

5.3    The Client is informed and accepts that Bureau Veritas cannot maintain optimum security, even though Bureau Veritas undertakes to take all necessary steps to prevent any breach of the security system.

5.4    In spite of the procedures implemented by Bureau Veritas to ensure that the use of the Website is secure, third parties may fraudulently insert their links to other websites or to other Internet sources, or may even alter its content, without it being possible for Bureau Veritas to oppose such action instantly. In such a case, Bureau Veritas may not be held liable for such external sources and websites being made available, and cannot assume any liability as regards their content, and as regards whether the advertisements, products, services or any other material available on or from such external sources or websites are accurate, up-to-date, of good quality, exhaustive, relevant, or legal. 

5.5    Bureau Veritas undertakes to inform the Client of any established or suspected security-related incident, regardless of whether or not the personal data are involved or impacted.

5.6    The Client shall be liable if he does not systematically log off from the Website by clicking the “Quit”/“Log-off” button in order to interrupt his secure session and to keep the information confidential.



You are advised that the company Bureau Veritas Services uses cookies or other tracers on its e-commerce platform lead.bureauveritas.com and the local platform created by Bureau Veritas’ affiliates (“LEAD websites”).

These tracers may be installed on your device depending on the preferences that you expressed or may express at any time in accordance with this policy.

6.1 Why having a cookies policy?

With a view to provide information and ensure transparency, Bureau Veritas established this policy so that you can learn more about:

• The origin and purpose of the information processed when you browse the LEAD websites;

•Your rights with regard to cookies and other tracers used by Bureau Veritas.

6.2 What is a cookie?

Cookies and other similar tracers are packs of data used by servers to send status information to a user's browser and return status information to the original server through this same browser.

The status information can be a session identifier, a language, an expiration date, a response field or other types of information.

During their validity period, cookies are used to store status information when a browser accesses various pages of a website or when the browser returns to this website at a later point.

There are different types of cookies:

• Session cookies, which are deleted as soon as you exit the browser or leave the LEAD websites;

• Persistent cookies, which remain on your device until their expiration or until you delete them using the features of your browser.


6.3 Why use cookies?

We use cookies and other tracers primarily for the following purposes:

Cookies strictly necessary for browsing the LEAD websites and the ability to use all of their features, and intended in particular to:

• Manage authentication of the LEAD websites’ visitors and the associated security measures, and ensure proper functioning of the authentication module,

• Optimize the user experience and facilitate browsing, in particular determining "technical routes" for browsing,

• Store information regarding the "cookies" information banner seen by the LEAD websites’ visitors who then continue to browse the LEAD websites after agreeing to accept cookies on their device,

• Implement security measures (for example, when you are asked to log in again for content or a service after a certain period of time, or to ensure basic operation of the LEAD websites and use of their major technical features, such as monitoring of performance and browsing errors, management of user sessions, etc.).


Cookies for features intended in particular to:

• Adapt LEAD websites to the display preferences of your device (language, currency, display resolution, operating system used, configuration and settings of the display of web pages based on the device you are using and its location, etc.),

• Store specific information that you enter on LEAD websites in order to facilitate and customize your subsequent visits (including displaying the visitor's first and last names if the visitor has a user account),

• Allow you to access your personal pages more quickly by storing the login details or information that you previously entered.

Cookies for visitors’ tracking are aimed at improving the comfort of users by helping us understand your interactions with the LEAD websites (most visited pages, applications used, etc.); these cookies may collect statistics or test different ways of displaying information in order to improve the relevance and usability of our services.

Advertising cookies are intended to (i) offer you, in advertising spaces, relevant, targeted content that may be of interest to you (best offers, other destinations, etc.) based on your interests, browsing behaviour, preferences, and other factors, and (ii) reduce the number of times that the advertisements appear.

Affiliation cookies identify the third-party website that redirected a visitor to the LEAD websites.


Social network cookies, set by third parties, allow you to share your opinion about and content from the LEAD websites on social networks (for example, the "Share" or "Like" application buttons for social networks).

The social network applications on the LEAD websites as mentioned above can in some cases allow the social networks concerned to identify you even if you did not click on the application button. This type of button can allow a social network to track your browsing on the LEAD websites, simply because your account in the social network concerned is enabled on your device (open session) while you are browsing.

We recommend that you read the policies of these social networks to familiarize yourself with how they use the browsing information they may collect, especially with regard to advertising. These policies must specifically allow you to make choices on these social networks, particularly by configuring your user accounts for each of them.

6.4 Consent

The installation of certain cookies is subject to your consent. Also, when you first visit the LEAD websites, you are asked whether you agree to the installation of this type of cookie, which is only activated after your acceptance.

This process is supported by means of an information banner on the home page of the LEAD websites, which informs you that by continuing to browse, you are agreeing to the installation of cookies that require consent on your device.

You can change your mind at any time using the various methods described in section "Deleting and/or blocking cookies".


6. 5 Deleting and/or blocking cookies

You have several options for deleting cookies and other tracers.

6.6 Browser settings

Although most browsers are set by default to accept cookies, you can, if you desire, choose to accept all cookies, always block cookies, or choose which cookies to accept based on their senders.

You can also set your browser to accept or block cookies on a case-by-case basis before they are installed. Your browser also allows you to regularly delete cookies from your device. Remember to configure all the browsers in your different devices (tablets, smartphones, computers, etc.).

Regarding management of cookies and your preferences, configuration varies for each browser. This is described in the Help menu of your browser, as well as how to edit your preferences with regard to cookies.

For example:

•          For Internet Explorer™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

•          For Safari™: http://www.apple.com/legal/privacy/en-ww/cookies

•          For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647

•          For Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

•          For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html

Saving a cookie to your device depends on your wishes, which you can exercise and change at any time and free of charge using the settings offered by your browser software.

If your browser is set to accept cookies on your device, the cookies embedded in the pages and content that you view may be temporarily stored in a dedicated space on your device. They can only be read by their issuer.

However, you can set your browser to block cookies. Keep in mind that if you set your browser to block cookies, some features, pages and spaces on the LEAD websites will not be accessible, and Bureau Veritas cannot be held responsible in this case.

6.7 Specialized advertising platforms

Several professional advertising platforms also give you the option to accept or block cookies used by companies that are members. These centralized mechanisms do not block the display of ads; they simply prevent the installation of cookies that tailor ads to your interests.

For example, you can visit the website http://www.youronlinechoices.com to prohibit the installation of these cookies on your device. This website is offered by digital advertising professionals brought together within the European Digital Advertising Alliance (EDAA) and managed in France by Interactive Advertising Bureau France.